Certified Natural Health Professionals, Reiki Practitioners, Life Coaches and healers are not Medical Doctors (MD’s). We are trained specialists who use non-invasive natural medicine, such as vitamins, minerals, herbs, crystals, colors, sound, Earth energy, life force energy, homeopathy and dietary changes to create a healthy environment in the body.
Our Practitioners who provides Reiki Healing, Crystal Healing Therapy, Sound Therapy and Emotional Release Therapy use tools such as crystals, sound, color and Earth energy. Our Health Coaches may include dietary guidelines, nutritional supplements, etc., in order to assist in improving health and not for the treatment or “cure” of any disease.
The therapies using Earth and Life Force Energy are non-invasive natural methods of healing the body. Some of the therapies offered such as ERT and Reiki will use intuitive capabilities to analyze the body’s physical and nutritional needs, and that deficiencies or imbalances in these areas could cause or contribute to various health problems.
Spiritual Life Coaching is a confidential process designed to help the client come to a greater understanding of Self, and learn effective personal and interpersonal coping strategies to assist in healing and spiritual growth. It involves a relationship between you and a spiritual life coach who has the desire and willingness to help you accomplish your individual goals. Coaching involves sharing sensitive, personal, and private information that may at times be distressing.
Massage Therapy is a profession in which the practitioner applies manual techniques, and may apply adjunctive therapies, with the intention of positively affecting the health and well-being of the client. Our Licensed Massage Therapists do not diagnose or prescribe for medical conditions.
Existing and New Medical Conditions
It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.
The client must also keep the massage therapist informed of any changes in health conditions.
For clients undergoing chemo and radiation therapies – Please note that we require a doctor’s note that states the doctor is aware of and agrees to the desired treatment.
Continue to see any medical doctors that you are currently under the care of, and that any prescription medication should not be altered without first consulting the Doctor who recommended it. Nothing said, done, typed, printed or reproduced by us is intended to diagnose, prescribe, treat or take the place of a licensed physician.
We do not offer direct insurance billing but can provide a coded receipt for your session that you may be able to submit to your insurance company for reimbursement. A prescription from your doctor or chiropractor is typically required. You must contact your health insurance provider to verify that massage therapy is a covered plan benefit and for instruction on how to submit your claim. You are responsible for payment at the time of service. Massage Therapy is the only service that we provide that may be considered by some insurance companies.
All interactions with our Energy Healing Practitioners, Coaching Services, and private information, including scheduling of or attendance at appointments, content of your sessions, progress in spiritual coaching or relationship coaching, and your records are confidential. Spiritual Life Coaches and Relationship Coaches keep confidential information / notes in your personal client file, which is required by Soulistic Wellness Healing to be kept in a locked file cabinet. All notes will be discarded 60 days after clients final session. You may request in writing that the Spiritual Life Coach, Relationship Coach, Practitioner, or Therapist release specific information about your sessions to persons you designate.
EXCEPTIONS TO CONFIDENTIALITY
•If there is evidence of clear and imminent danger of harm to self and/or others, a Practitioner and/or Life Coach is legally required to report this information to the authorities responsible for ensuring safety.
RECEIPT OF PAYMENTS
Types of payment accepted:
Credit Cards: Visa, MasterCard, Discover
100% Satisfaction Guaranteed
At Soulistic Wellness Healing, we offer a 100% satisfaction guarantee. If you are unhappy with your purchase, please send the items back to us.
Some Restrictions Apply
All returns must be received unused, in original condition and packaging.
If you have received an item that was damaged upon arrival, please email us first to let us know.
NO refunds will be provided for Yoni Eggs unless you received the product damaged. It is normal for eggs to have small cracks in them. Item must still be in original packaging.
NO refunds for custom Sacred Waist Bead orders. If item is not in proper condition, the product can be shipped back free of charge for repairs.
No refunds will be given for services, unused treatment Packages or partially used treatment Packages, however, unused packages and packages with remaining credit may be transferred to another person.
30 days or less: A refund will be issued in the original method of the original payment for the original amount paid at time of purchase. We are unable to issue a refund, exchange, or a credit voucher after 30 days.
Refunding Return Shipping Charges
We will refund your Return Shipping expense up to the original shipping charge. Original shipping charges are non-refundable.
All returns will be processed within 5 business days after they return to us.
Return your items in 3 easy steps:
Step 1 Pack the products carefully, and make sure product is unused and in the same condition that it was received.
Step 2 Include your name and order #, and reason for returning the item(s).
Step 3 Mail return items to this address via USPS
Soulistic Wellness Healing
5109 Glen Eden Dr
Fort Worth, TX 76119
If you have any questions, please contact us at 214-945-4301 or email customer service at email@example.com
Gift cards may be purchased for any value amount and are redeemable for all services / Products. Soulistic Wellness Healing is not responsible for lost, stolen, unauthorized card use or damaged cards. Cards may be replaced if a valid card number can be provided. Replacement cards will be the value of the card at the time we receive your report of loss, card damage, theft or unauthorized use.
The following applies to all service appointments (including phone and skype appointments).
Soulistic Wellness honors and commits to the appointment time for all clients with:
A reserved scheduled time for treatment service.
Preparation prior to the client’s arrival.
All clients are required to give a minimum of one day (24 hours) notice for all appointment changes.
Clients who cancel at least twenty-four (24) hours prior to their scheduled time of service may reschedule their appointment with no incurred fee.
In event of a no-show or same-day-cancellation, a $20.00 fee will apply. If you arrive 15 min. or later without calling you will be considered a NO SHOW and you will be charged and/or shall forfeit any gift certificate, pre-paids, groupons, etc... The business shall make an attempt to contact client, if no answer, we will leave a message and your scheduled time will be cancelled. The client can schedule a pre-paid appointment at a later date by paying a rescheduling fee of $20.00. If the practitioner is late for the appointment, the remaining time will be used and the client will receive a discount or will not be charged for the session.
Emergency appointment changes are handled on a case-by-case basis and honored respectively.
Credit Card Payment Refunds for prepaid individual Treatments: All refunds for payments made by credit card will be refunded to the credit card used to make the original payment—less a 5% refund fee based on the original total payment amount.
SICKNESS POLICY: Soulistic Wellness Healing recognizes that both our practitioners and clients are vulnerable to infections and therefore ask clients to cancel appointments when they are feeling unwell. If you have any of the following contagious illnesses your session will be rescheduled: Diarrhea, Vomiting, Fever, Chicken Pox, Measles, Mumps, Meningitis, hepatitis A, Conjunctivitis, Rubella, Head Lice, Impetigo, Influenza, Meningococcal Disease, Polio, Ringworm of the body, feet or scalp, Scabies, Thrush, Whooping cough and the common cold.
Soulistic Wellness Healing never rents, sells, or otherwise transfers your name, email address, address, phone, or any other personal information to any third party for any reason whatsoever.
Soulistic Wellness Healing will occasionally send you emails such as newsletters, sales, coupons, announcements, etc, to our subscribers, clients, customers , and students. You are free to opt out of receiving such emails, although by doing so, you acknowledge that we will not be able to inform you about any developments that might affect you. It is your responsibility to maintain your account status, including your email address and opt in/opt out feature.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Soulistic Wellness Healing LLC, it's employees and affiliates do not represent the information provided on the website (www.soulisticwellnesshealing.com), blog or other outlets as medical diagnosis and/or advise. We are not medical professionals and do not claim that any of our products, massage therapy or energy healing services treat, cure or prevent any medical condition. If you suffer from any medical condition, please consult with a professional licensed doctor or physician before use of any of our products.
Our products and services are used at purchaser’s own discretion. Soulistic Wellness Healing LLC shall not be liable for any damages that result from energy healing services, the use of, or the inability to use, the materials on this site or the performance of the products, any damages made to our products by purchasers neglect, improper handling or care that result in personal bodily harm even if Soulistic Wellness Healing LLC has been advised of the possibility of such damages. Soulistic Wellness Healing LLC does not hold any liability for damages or harm made by any of our products or services.
Our products, services, blogs and all information pertaining to the website intend to highlight alternative studies, information and induce conversation and are for informational purposes only. This website, our blogs, social media accounts, products, events and all alternative healing information is not, nor is it intended to be, a substitute for professional medical advice, diagnosis, or treatment, and should never be relied upon for specific medical advice.
Must be at least 18 years or older to schedule a session with a Soulistic Wellness Healing Practitioner and/or Coach, or purchase our products.
Questions about our Policies and/or Terms of Service should be sent to us at